The Grand Budapest Hotel’s society of crossed keys — a secret fraternal order of concierges who come to the rescue of the hotel’s fictional Monsieur Gustave played by Ralph Fiennes — not only is based on an actual society of concierges, but there also are 55 members of the group in L.A. While concierges sometimes do call on one another for personal favors, they usually do so when asking for help with guests, especially VIPs.